Hotline Bezorgd

Are you worried about someone in a worrisome situation? Is that person not asking for help themselves? Do you think someone needs psychological help? If so, let the Hotline Bezorgd know. You can use the online reporting form.

You can also call 088-900 4000 during office hours from 9 a.m. to 5 p.m. Between 09.00 and 13.00 you can make a callback request. You will then be called back the same or the next afternoon. Between 1 p.m. and 5 p.m. the front office will put you through to an employee of the Meldpunt.

Finally, you can submit your report using the e-mail address: meldpuntbezorgd.zoetermeer@kwadraad.nl.

You can file a report if someone has problems in the area of:

• Psychiatry
• Addiction
• Social isolation
• Pollution
• Nuisance
• Social/social problems

After your report, Hotline Bezorgd investigates whether a person is already known to social workers. If not, social workers visit the person and make an assessment of the situation. They identify the concerns to determine what support is needed. Then they organize the support needed. Hotline Bezorgd cannot provide acute care. If there is an emergency situation, we advise you to always call emergency number 112 .

Compulsory Mental Health Care Act (Wvggz).

The Wvggz allows mandatory mental health care to be imposed. This may be necessary when a person's serious mental illness leads to dangerous behavior for himself or those around him. Compulsory care can mean admission, but it can also be care at home.

Mandatory care is given only when it is really necessary. The need is always properly investigated. But more importantly, compulsory care is prevented by focusing on prevention. And by examining with the person involved whether voluntary care is still an option, so that the person involved remains in control of his/her care.

At Hotline Bezorgd , as of Jan. 1, 2020, you can also file reports under the Mandatory Mental Health Care Act. For more information about this law, see www.dwangindezorg.nl/wvggz.