General questions emergency shelter
Why is there an emergency shelter in Zoetermeer?
This emergency shelter for people who are (almost) status holders is a way to make the full normal reception locations (asylum seekers' centres) emptier. Then they have room for new refugees.
What is the COA?
The Central Agency for the Reception of Asylum Seekers (COA) is responsible for the reception of asylum seekers in the Netherlands during their entire asylum procedure. This means that the COA provides housing from the moment the asylum seeker applies for asylum in the Netherlands until the moment the asylum seeker has to leave the Netherlands or receives a residence permit. The COA accommodates asylum seekers in asylum seekers' centres (AZC) or emergency shelters spread throughout the country.
What is the difference between an asylum seekers' centre and emergency shelter?
Asylum seekers stay in an asylum seekers' centre (AZC). They stay there until their asylum application has been decided. If it is rejected, they must return to their own country. If the asylum application is granted, that person is a status holder and is given a place to live.
Emergency shelter is temporary. People stay here temporarily, until they can go to an asylum seekers' centre (asylum seekers) or move on to a home (status holders).
Will the vacant prison become an asylum seekers' centre (AZC)?
No, the vacant prison is in principle still used as temporary emergency shelter, mainly for status holders or people who are very likely to receive a residence permit.
What agreements have the municipality and the COA made regarding the questions and points of concern?
The agreements on the temporary shelter location are laid down in an administrative agreement between the municipality and the COA. The most important agreements are:
- The emergency shelter was initially limited to one year, and that year starts with the arrival of the first residents. The first residents arrived in February 2022. After the first year, the COA requested an extension. This extension was granted for a period of 2 years, until February 2025. There is room for 630 people in the shelter. At least half of them are status holders (refugees with a residence permit) and the other residents are asylum seekers with a high chance of a residence permit. There will be no unaccompanied minor asylum seekers.
- There is always security present at the reception location. The COA and the municipality take measures in case of nuisance.
- Most residents go to work during the day and children go to school. There is also plenty to do at the reception location. Where possible, the COA involves Zoetermeer parties such as Vluchtelingenwerk and Stichting Piëzo.
- The municipality of Zoetermeer can terminate the management agreement prematurely if the presence of and the nuisance caused by the residents of the shelter location demonstrably leads to a disruption of public order.
- The COA pays all costs incurred by the municipality due to emergency shelter.
Who lives in the emergency shelter?
In a management agreement it was agreed that 630 residents may live in the emergency shelter. The group of residents will consist of:
- at least half are status holders
- supplemented with asylum seekers who have a good chance of obtaining a residence permit
There are no unaccompanied minor asylum seekers living there.
Is there enough money for this shelter?
All costs for the emergency shelter are paid by the COA. This also applies to the adjustments to make the prison suitable as an emergency shelter location. The municipality has no costs for this, and the emergency shelter has no consequences for the municipal budget or taxes.
Do refugees also receive benefits such as the ZoetermeerPas/a public transport chip card? Who pays for that?
No, in addition to emergency shelter, refugees do not receive a ZoetermeerPas or a public transport chip card from the municipality.
How do people feel about being held in prison?
The COA considers prison a good reception location because of the space, privacy in the rooms and facilities (sports/games). An important difference between emergency shelter and prison is that the residents of emergency shelter are free and prisoners are not.
What are the future plans for the prison?
The municipality is in talks with the owner of the prison (the Central Government Real Estate Agency) about the future of the prison after the emergency shelter closes again.
Will there be an environmental fund for local residents, such as a playground, renovation of something, art...?
No, there will be no additional facilities or adjustments in the public space in the vicinity of the prison.
How do you make sure it doesn’t become an us-them situation? That refugees feel welcome?
The municipality does everything it can to create a connection between refugees and residents. For example, by organizing activities where everyone is welcome to get to know each other.
How do the new residents of the new residential area receive information about the emergency shelter?
The project developer Ten Brinke will keep them informed of developments as soon as the municipality also sends new letters to the surrounding area.
As a resident, can I object to emergency shelter?
You can no longer object to the presence of emergency shelter at this time.
You can share your concerns and questions with the municipality. You can send an email to the municipality at noodopvang@zoetermeer.nl .