The visitor scheme parking downtown means that as a downtown household you will receive 70 free visitor hours per year. The visitor scheme allows you (based on license plate number) to easily sign your visit in and out digitally via an app on your cell phone.

On Jan. 1, 2024, the 2023 visitor rule expires. The remaining hours not used by you will thus expire. Do you want to use the visitor scheme in 2024? Then apply for it on time. 

What do you need to know?

  • The visitor scheme is implemented on behalf of the municipality by Parkeerservice Zoetermeer. 
  • You apply for the visitor scheme for the period of 1 year. 
  • Even if you already used the scheme in previous years, you must reapply for this scheme every year starting in 2023. 
  • The visitor scheme entitles you to 70 hours of parking per year. It is not possible to request more hours. 
  • Remaining hours expire at the end of the year. You cannot carry them over to the next year.

Conditions for using the visitor scheme

You must meet the following conditions to qualify for a visitor's allowance:

  • You are registered at an address in the downtown paid parking area. 
  • Even if you do not have a car of your own, you can apply for the visitor scheme. 
  • A maximum of 1 visitor regulation will be issued per address.

Where can your visitors park?

Your visitor may park in the paid parking lots (not in a parking garage) in the center of Zoetermeer. 

Caution! Your visitors may not park in the paid parking lots at the Center West bus station. In the barrier-enclosed parking lots, please allow your visitors to park only when they are open to shoppers.

Day ticket

If your visitor parks for more than 4.38 hours, they can park for free for the rest of the day. A maximum of 4.38 hours will then be deducted from your parking hours.

Parking permit

A parking permit is separate from the visitors' scheme. However, you can apply for both at the same time at Parkeerservice Zoetermeer.

Request

To apply for the visitor scheme, follow these steps:

  1. Go to the Parking Products Shop.
  2. Click on "Resident.
  3. Log in with your DigiD or email address. 
  4. Choose "Visitor Arrangement Center.
  5. Check your information and confirm the application.
  6. You can make another application after that.
  7. Are you finished with your applications? Then you can pay.

What happens after your application?

  • You will receive 2x emails:
    • The1st email is a confirmation of your request with the invoice (which you have already paid).
    • In the2nd e-mail you will receive the decision (the approval) of your application. It will also explain how to use the visitor scheme.
  • You must create a password in the VisitorApp. This will allow you to sign in and out of your visit.

Logging visitors into the VisitorApp

The Visitor App is free and suitable for smartphones and tablets running iOS or Android. After creating an account, the app is ready to use. 

Cost

DescriptionCost
Requesting visitors' scheme€ 19,03

Price changes and typographical errors reserved.

Questions?

Do you still have questions or can't quite figure it out? Please contact the Zoetermeer Parking Service Bureau at telephone number 079 - 342 90 48 or send an e-mail to: parkeerservicezoetermeer@p1.nl.

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