Assistance, communicating change

Have you received social assistance benefits or special assistance? And is there a change in your personal situation? If so, please let us know.

What kind of changes should I report?

You must report any changes that may affect your benefits. You must also report any changes in your partner's situation to us.

Examples of changes you must report to us:

Personal data that changes

  • Your phone number or email address is changing.
  • You want to receive your benefits in a different account.
  • You receive new income, other than the benefit you receive from the municipality of Zoetermeer.
  • You or your partner will receive or pay alimony.
  • You receive benefits from an organization other than the Municipality of Zoetermeer.

Work and study

  • You are going to work.
  • You are about to start as an independent entrepreneur.
  • You receive student financial aid.
  • You do volunteer work and receive compensation for this.

 Money or items received

  • You or your partner will receive an inheritance.
  • Profit from gambling.  
  • You receive more than €1,200 in gifts per year. 

Living and family:

  • You or your partner are living (temporarily) in an institution.
  • Someone is moving in with you or a resident is leaving (boarder, subtenant).
  • You are moving in together.
  • You are going to live alone.

Has something changed, but you are unsure whether you should notify us?

Please contact your income manager. The income manager can tell you whether you need to report it and what it means for your benefits. This will help you avoid unpleasant surprises, such as having to repay money or receiving a fine. We are happy to help you prevent this. Not sure who your income manager is or unable to reach them? Please contact us at 14 079.

How can you submit changes?

If there are any changes in your situation, you can report this by completing and submitting a change form.

  • Go to the login page of MyIncome.
  • Log in with your DigiD login code.
  • Go to report changes. Here you will find various forms for reporting changes. Click on the change you want to report.
  • You can submit your change in the screen that opens. Under 'Comments', you can provide more information about your change. Below that, you will find a list of the documents you need to send. Click on 'Search' to upload the documents you need to send.
  • Can't find the right form to report your change? Then contact your income manager by calling 14 079. Your income manager can make arrangements with you on how to report the change.

Income from games of chance (gambling)

A game of chance is a game whose outcome is determined purely by chance, we also call it gambling.

If you gamble, you must report this to your income tax office. You must keep your own records of your gambling activities. You must declare all income from gambling, even if you win less than you bet. You do not have to declare your bets. This is stipulated by law.

 Games of chance are according to the Gaming Act:

  • Lotteries
  • Playing Store Week promotions
  • Sports Contests
  • Casino games, including poker
  • Slot Machines
  • Betting on horses
  • Scratch Cards
  • Bingo
  • Promotional games of chance (Bell games)
  • Illegal games of chance
  • Online gambling

Your income manager may ask you to submit these records. Do you gamble online? If so, you can log in together with the income manager at the town hall to provide insight into your gambling activities.

More information about what exactly you need to declare and how can be found on the page Social assistance, reporting income.

Quitting gambling

Would you like to stop gambling, but are unable to do so on your own? Consult your primary care physician, who will refer you to the appropriate support services. You may also contactBrijder Zoetermeer at.

Gambling Stop 

Have you lost control of your gambling behavior? Then take a gambling break. The gambling break applies to gambling sites, arcades, and casinos with a Dutch license. The gambling break always lasts at least six months. After that, you can extend or adjust the gambling break. You can register for a gambling break via theCentral Register of Excluded Gamblers.

Are you concerned that your gambling may be out of control?

Take action in time. Tips and advice on this can be found at:

Need help filling out (digital) forms?

Then you can contact:

Don't forget to bring your login details for your DigiD and online banking.