Assistance, reexamination

If you receive welfare benefits, the municipality conducts regular reexaminations. A reexamination allows the municipality to see if you are still entitled to your benefits. 

How does it work?

During a reexamination, the municipality looks at, among other things:

  • Whether you are still receiving the correct benefit
  • Whether any income you receive (e.g., alimony) has been properly deducted from your benefits
  • Whether your equity is properly determined
  • Whether your personal situation has changed, requiring you to receive more or less benefits

You are required to cooperate with a reexamination. The municipality decides how often to conduct a reexamination. 

Change in your situation?

Does something change in your situation in between that may affect your entitlement to assistance? If so, notify your income director as soon as possible. For more information, see: Assistance, reporting changes.

What to do?

  1. Go to the Resident Portal.
  2. Log in with your DigiD.  
  3. Please check that your e-mail address and phone number are correct. If not you can change them. You will be notified in your mailbox when an action is ready for you.
  4. Under the Actions button is the "Reinvestigate Assistance" action. Click on this to open the form.
  5. Complete all questions and upload any supporting documents (make sure you have them ready digitally before filling out the form). 
  6. Send the form. 

Do you need to fill out the questionnaire for the first time? If so, you will receive a letter first when the form is ready for you online.  

Do you need help filling out the form? Then contact the Forms Brigade Zoetermeer.

Decision

  • You will receive a confirmation in the Resident Portal once you have submitted the form.
  • If there are details, we will contact you through the Resident Portal.

Do you disagree with the results of the reexamination? Then you can object.

What do you need?

  • Your DigiD to log into the Resident Portal.
  • Bank statements* from the past 3 months. These are statements from your bank accounts and savings accounts. Do you also have other accounts? For example, from Paypal, a credit card or a business account? Then you must submit those as well. 
  • Do you receive benefits together? If so, we also need your partner's bank statements*. 
  • Do your children under 18 still live at home? Then we also need your children's bank statements*.

* Note! You may not send a screenshot or print screen. You can find out how to download a Pdf or jpg file of your bank statements on your bank's website. The statements should clearly show the account number, beginning and ending balances, account holder's name and date.

In a reexamination, the municipality may also ask about:

  • An employment contract and/or a pay stub.
  • Evidence of your volunteer work (the volunteer agreement and/or payments of volunteer compensation).
  • Evidence of valuable assets.