Enforcement request

In addition to the option of filing acomplaint(regarding a nuisance), you can also submit a formal enforcement request to us. You can do this if you believe that an individual or a business is not complying with laws and regulations and you feel that enforcement action should be taken. Examples include the illegal construction of a structure or the use of structures or land in violation of the rules of the environmental plan. General nuisances, such as loitering youths, vandalism, or parking violations, do not qualify as enforcement requests. In these cases, submitting a report is the appropriate course of action.

Submitting an enforcement request is subject to stricter conditions than filing a nuisance report (see “What should you do?”). An enforcement request is not anonymous. An enforcement request is a legal procedure. The content of your request and your identity will be disclosed to the person you believe is in violation. The alleged violator has the right to respond to the content of the enforcement request. Before submitting an enforcement request, we recommend that you first speak directly with the person you believe is in violation. If you cannot resolve the issue together, you can ask the municipality to take enforcement action or file a report.

Would you like to remain anonymous? If so, you can choose to file areportinstead of submitting an enforcement request.

What to do?

You can submit an enforcement request online or in writing.

Online

Enforcement request

In writing

Send your request to:

Municipality of Zoetermeer
Department of Safety Licenses and Enforcement
PO Box 15
2700 AA ZOETERMEER

Unfortunately, an enforcement request cannot be made by e-mail.

If you send an enforcement request, you should consider: 

  • Interested party
    • You must be the interested party. That means you are directly involved in the situation. 
       
  • In the enforcement request you put:
    • Your name and address.
    • A description of what you believe needs to be acted upon. If necessary, include documents, photographs or drawings to clarify the situation.
    • The date and your signature. 

How long will it take?

In principle, we handle your request within 8 weeks. In some cases, we will ask you for additional information. This may mean that we are unable to process your request within 8 weeks. We will inform you about this.