Privacy statement municipality of Zoetermeer

The municipality sometimes uses your personal data. How we handle your data is regulated by 2 different laws: the AVG and the Police Data Act (Wpg). The AVG applies to ordinary matters, such as a passport or benefits. The Wpg applies if a special investigating officer (a boa) is working on a criminal offense, for example a fine or official report. Then stricter rules for privacy and security apply.

This section of the privacy statement deals with police data.

What exactly do boas do?

At the municipality of Zoetermeer, the boas work on 3 subjects:

• Public space; these are the enforcers you see walking the streets.
• Compulsory education; these are the compulsory education officers.
• Work, income and care, this is the social investigation.

Below you will read by topic:

• What data are used.
• What we use the data for.
• With whom we may share that data.
• How long we keep them.

1. The public space

Boas, also known as enforcers, work in public spaces. They supervise the public space, for example in cases of garbage dumping, noise pollution or parking problems. Sometimes they issue a fine or draw up an official report. The data that is then recorded is called police data.

We may share this data with:

• the police
• the Central Judicial Collection Agency
• the public prosecutor's office
• the mayor; and
• Bureau HALT

We keep these police records for up to 10 years.

2. Compulsory Education

Compulsory education officers investigate when a student fails to attend school without good reason. We call this (suspected) unauthorized absence. Compulsory education officers make arrangements with parents and students about what is needed for the student to return to school. When a compulsory attendance officer makes a referral to Bureau HALT as a boa or draws up an official report, police records are involved. The official report is a record describing the absenteeism and subsequent steps.

We may share this police data with:

• the police
• the public prosecutor's office
• the mayor
• Bureau HALT; or
• The Child Protection Council if requested

We keep these police records for up to 10 years.

3. Work, income and care

Work and Income
The boas dealing with Work and Income use police data for long-term investigations dealing with abuse and improper use of benefits, where the recovery amount exceeds €50,000.

Data may come from:

• yourself
• tipsters or from witnesses
• your benefit file
• SuwiNet (system with information on income relationships)
• the municipal basic registration of persons (the BRP)
• organizations with a duty to provide information (such as landlords, employers and tax authorities)
• advanced data (e.g. bank statements requested from the bank)
• seizure (for example, when a car is seized to recover overpayments)

When necessary, we share this data with:

• the police
• The public prosecutor's office; and
• the tax authorities

We keep this data for a maximum of 5.5 years from the conclusion of the investigation. This is usually after conviction or statute of limitations of, for example, forgery (intentionally filling out forms incorrectly).

Care
The boas dealing with care use police data for long-term investigations dealing with abuse and improper use of care facilities. These care services are provided to residents under the Social Support Act and the Youth Act.

Data may come from:

• yourself
• administrative records
• own observation
• suspects
• witnesses
• police
• supervisors
• reports from declarants
• report crime anonymously
• people who give tips to the congregation

When necessary, we share this data with:

• the police
• the public prosecutor's office
• the Regional Information and Expertise Center (RIEC)
• the municipality (for example, the Public Affairs Department or the Safety, Licensing and Enforcement Department
• administrative law supervisors. These are employees of the municipality who check that you people and organizations are complying with the law

We keep the data for 5.5 years from the conclusion of the investigation. Usually this is after conviction or statute of limitations of, for example, forgery (i.e. intentionally filling out forms incorrectly).

Your rights

You may view police records that go about you if you ask for them. Is your information incorrect? Then you can ask for the data to be amended. You can also ask to have your data removed. You can read how to do this under 'You have various rights regarding your personal data'.

Please note that with police data, your rights are different than with normal personal data.

You will receive a response after a maximum of 6 weeks

If your request is very complicated or involves a lot of data, we may extend this period by 4 weeks.

Have you requested the modification or deletion of your data? Then you will receive a message from us within 4 weeks.

You may come to see the data at the municipality

You will not receive a copy of your records. You will receive a letter in which we explain:

• Why we use your data.
• Under what rules we use your data.
• What types of police data we use from you.
• Whether we have shared police information about you with others in the past four years.
  • If we have shared your data with others: we will explain what types of organizations your data has been shared with. We will also tell you if these are organizations outside the European Union.
• How long we keep data. We can also explain how we determine how long your data is kept.
• What types of organizations we received your data from.
• That you may request that your data be amended, deleted or blocked.
• That you can file a complaint with the Personal Data Authority. We explain where you can do this.

You can't always see your data

There are some exceptions in the law. In those cases, we do not have to show you your data. This is the case when:

• This may interfere with an investigation or procedure.
• This may adversely affect the prevention, detection, investigation and prosecution of crimes or the execution of penalties.
• To protect public safety.
• Protect the rights and freedoms of other persons.
• Protect national security.
• If your request is clearly unjustified or if you ask to see your data too often.

The Data Protection Officer checks our compliance. We also call this person a supervisor. The Data Protection Officer (FG) can also advise the municipality on how personal data may be used.

Do you have a question for the FG? You can do so in 3 ways:

• You ask your question via the web form
• Please send a letter to: Municipality of Zoetermeer
  Attn: Data Protection Officer
  PO Box 15
  2700 AA Zoetermeer
• You call 14 079

The Netherlands also has a national regulator: the Personal Data Authority. The Authority Persoonsgegevens checks whether Dutch organizations comply with the rules. You can also file complaints with the Personal Data Authority about how an organization handles your data.

www.autoriteitpersoonsgegevens.nl

You have several rights around your personal data

• You may view your personal data
  You must then clearly tell us which data or file you would like to see. We ask you to log in with DigiD. Then we can be sure that we are contacting the right person.

  I want to view my personal data

• You can have your personal data amended
  It may happen that the personal data we process about you is incorrect. You can ask us to adjust your personal data. We ask you to log in with DigiD. Then we know for sure that we are contacting the right person. Make sure you clearly tell us which data are not correct.

  I want to have my personal data updated

• You can have your personal data removed
  You can do this if you think we are using too much of your personal data. We ask you to log in with DigiD. Then we know for sure that we are contacting the right person. Make sure you clearly tell us which data we need to remove.

  I want my personal data removed

• If you do not want to contact us through the website
  Then you can send a letter to:
  MunicipalityMunicipality of Zoetermeer
  PO Box 15
  2700 AA Zoetermeer

  In your letter, tell us clearly what you are asking of us. In order to process your request, we need to be sure who you are. We may therefore ask you to show proof of identity at City Hall.

• You will receive a response from us
  In this response, we will explain how we handled your request. We also explain what you can do if you disagree with this response.

Are you dissatisfied with how we handle your personal data?

Then you can file a complaint. Tell clearly what your complaint is about.

Filing a complaint

Are you dissatisfied with how we handled your complaint? Then you can file a complaint with the Personal Data Authority.

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