Privacy statement municipality of Zoetermeer

As the municipality of Zoetermeer, we have to perform many types of work. In order to do this properly, we record data about you. We call this 'personal data'. It is important to us that we handle your personal data properly. This privacy statement tells you how we do that.

We use your personal data only to perform our work properly

It usually follows from a law that we may use your personal data. For example, to:

  • give identity documents
  • applications to be processed
  • provide care
  • execute contracts
  • deliver products
  • conduct research
  • helping residents
  • keeping the city safe
  • give you information

Sometimes we may use personal data only with your permission. We will then clearly explain to you what we are asking permission for. We also tell you what you can do if you no longer want us to use your personal data.

We must comply with rules about privacy

These rules are mainly found in the European privacy law: the General Data Protection Regulation.

In any case, we follow these rules:

  • Personal data is used only for clear purposes;
  • Personal data is properly secured;
  • No more personal data is processed than necessary;
  • Employees should never share data without reason;
  • Personal data will not be kept longer than necessary.

Within our organization we have agreements about this. You can read these in our Privacy Policy.

overheid.nl | Privacy Policy Zoetermeer 2023

This Privacy Statement also deals with data covered by the Police Data Act

By this we mean data used to perform police duties. Sometimes the municipality also carries out police tasks. For this we employ special investigating officers. These include municipal enforcement officers and school attendance officers. The data they process are sometimes covered by the Police Data Act.

The Data Protection Officer checks our compliance

We also call this person a supervisor. The Data Protection Officer (FG) can also advise the municipality on how personal data may be used.

Do you have a question for the FG? You can do so in 3 ways:

  • You ask your question via the web form
  • You send a letter to: Municipality of Zoetermeer
    Attn: Data Protection Officer
    P.O. Box 15
    2700 AA Zoetermeer
  • You call 14 079

The Netherlands also has a national regulator: the Personal Data Authority. The Authority Persoonsgegevens checks whether Dutch organizations comply with the rules. You can also file complaints with the Personal Data Authority about how an organization handles your data.

www.autoriteitpersoonsgegevens.nl

You have several rights around your personal data

  • You may view your personal data
    You must then clearly tell us which data or file you would like to see. We ask you to log in with DigiD. Then we can be sure that we are contacting the right person.

    I want to view my personal data

  • You can have your personal data amended
    It may happen that the personal data we process about you is incorrect. You can ask us to adjust your personal data. We ask you to log in with DigiD. Then we know for sure that we are dealing with the right person. Make sure you clearly tell us which data are not correct.

    I want to have my personal data updated

  • You can have your personal data removed
    You can do so if you think we are using too much of your personal data. We ask you to log in with DigiD. Then we know for sure that we are contacting the right person. Make sure you clearly tell us which data we need to remove.

    I want my personal data removed

  • Don't want to contact us through the website?
    Then you can send a letter to:
    Municipality of Zoetermeer
    PO Box 15
    2700 AA Zoetermeer

    In your letter, tell us clearly what you are asking of us. In order to process your request, we need to be sure who you are. We may therefore ask you to show your ID at City Hall.

  • You will receive a response from us
    In this response, we will explain how we handled your request. We also explain what you can do if you disagree with this response.

Are you dissatisfied with how we handle your personal data?

Then you can file a complaint. Tell clearly what your complaint is about.

Filing a complaint

Are you dissatisfied with how we handled your complaint? Then you can file a complaint with the Personal Data Authority.

On our website, we use cookies

Cookies are small text files placed on your computer by the website.
We use the following types of cookies:

  • Cookies necessary for our website to work properly.
  • Cookies for investigating the use of the website. This allows us to improve the website. For example, we collect data on how our visitors use the website. You can think of visitor numbers and popular pages and topics. We use this information to make our website better.
  • Cookies for visitors to the website to share information on social media accounts.

We cannot use these cookies to see who you are. Nor can we see which computer you are using to visit our website. We do not collect personal information through cookies. Therefore, we do not need to ask your permission to use cookies.

You also cannot block or delete cookies on our website

If you were to do so, you would no longer be able to use our website. Also, some services will no longer work. If you still want to block our cookies, you can do so via the browser settings. Look in the help function of your browser.