Youth care and privacy

If light assistance is insufficient and a family plan is needed, we will create a file.

We only use the information that is necessary to provide effective assistance. The data is stored in a secure system. Only employees who are directly involved in providing assistance can view this information. We do not store more information than is strictly necessary.

The Zoetermeer Municipality Privacy Statement describes how the municipality of Zoetermeer handles your data. If you have any questions about this, please contact your family coordinator.

Sharing information

The municipality will never share information about a young person or their parents with others without good reason. We only share information when necessary, for example with the family doctor, school, or a care provider. We usually ask for your permission before sharing sensitive information. This is not necessary in cases of acute danger or when the law requires information to be shared. In such cases, the reasons for sharing the information and the applicable rules are clearly documented.

Your rights

You have the right to view the file, receive an explanation about it, and have data corrected.

• Young people aged 12 or older can view their own files.
• Parents or legal guardians may access their child's file until the child reaches the age of 16.

Sometimes, not all of the file can be read, for example if it is contrary to your child's interests or if it contains privacy-sensitive information about others.

You can object to the sharing of information, unless required by law. Young people aged 12 and older have their own say in this matter.

Questions?

Do you have questions about privacy or how we handle data? Please contact your family director or a Meerpunt employee.

Retention period

Closed files are kept for 20 years. In some cases, this period may be longer due to personal circumstances.