Pipeline permit / Consent Decree

You can apply for a Pipeline Permit or Approval Decision online via MOOR (Reporting Point for Public Space Break-ups) or the WoW portal (Workplace Underground Works). To apply you need an account.

The pipeline operator or a cable operator applies for the permit. Are you applying for the permit on behalf of an operator? If so, please enclose with your application an authorization signed by the operator. The permit is in the name of the pipeline operator or cable operator (or the authorized representative).

You may need to take temporary traffic measures. You should consult with the municipal traffic expert about this in advance.

Pipeline permit / Consent Decree obtained?

Then you must make a notification in MOOR or the WoW portal before the actual start of the work. Beforehand, you will do a preliminary inspection with the municipality's supervisor and go through the concrete implementation arrangements. Only when you have an approved notification can you start the work. 

In 3 cases you do not need to apply for a Pipeline Permit:

1. Telecommunications Act

For cables, pipes and structures above and below ground, which fall under the Telecommunications Act, you do not need a Pipeline Permit but a Consent Decree. You can also apply for this online via MOOR or the WoW portal.

2. Small jobs

Sometimes a report is made via MOOR or the WoW portal sufficient in the area where the work will be carried out. 

You make this notification at least 5 working days before the start of:

• Making, among other things, (house) connections shorter than 25 meters in public spaces.
• Making weld holes and carrying out minor repairs.
• If the above work lasts longer than one day, a notification is not sufficient. A Pipeline Permit must then be applied for.

3. Sewer connection

Do you want to make a connection or discharge (ground)water into the municipal sewer? Then you must apply for a sewer connection (except in the cases mentioned below where a Pipeline Permit is required).

Always apply for a pipeline permit for:

• All (temporary) building connections.
• If drilling needs to be carried out and road crossings need to be constructed.
• If buildings need to be constructed for the cables and pipes.

Before you submit an application for a permit, you can consult with one of our employees. In this consultation, the conditions of the application will be explained. In addition, the route you want will be tested for possibilities. 

Would you like to make an appointment for a preliminary consultation? Send an email to: secretariaat.stadsbeheer@zoetermeer.nl . Indicate in the email where you want to carry out work.

Please note:

• Is the application pending and you do not yet have a permit or consent? Then you may not start the work.
• Do a MOOR notification at least 5 working days before you start work. Once approved, you will have permission to begin work.
• Carrying out work on cables and pipes without a permit is punishable (see APV Zoetermeer ).
• For cables that fall under the Telecommunications Act, you need a Consent Decision based on the AVOI municipality of Zoetermeer . 
• The Pipeline Permit and the Approval Decision are issued on the basis of the AVOI municipality of Zoetermeer .
• Other technical regulations can be found in the documents below.

If the permit granted to you is revoked or amended, you may in some cases be entitled to compensation for the loss you suffer as a permit holder as a result. The AVOI Municipality of Zoetermeer indicates when a permit can be revoked. 

The Nadeel Compensation Scheme for Cables and Pipelines of the Municipality of Zoetermeer then indicates when you are entitled to compensation for the resulting costs, the types of costs that are eligible for compensation and the amount of compensation to be paid out. 

• AVOI Municipality of Zoetermeer
• Explanation AVOI Municipality of Zoetermeer (pdf)
• Additional rules Municipality of Zoetermeer (pdf)
• Compensation scheme for cables and pipes municipality of Zoetermeer 2018

In Zoetermeer you can only apply for the permit online. This can be done via the Reporting Point for Breakups in Public Space (MOOR) or via the Underground Works Work Center (WoW portal).

Applying for a pipeline permit via MOOR works

Applying for a pipeline permit via WoW portal

Send with your application

• A digital copy (pdf) of the working drawing with the planned route in RD coordinates.
• An authorization if you are applying for the permit on behalf of the pipeline operator.
• In case of drilling: a drilling plan with dimensioning calculation and strength calculation.
• The licensing authority may request additional information if necessary. In the Nadere regels Municipality of Zoetermeer (pdf) you can read back what information this concerns.  

Fees are charged for processing an application. The fees are listed in Chapter 13 Underground Infrastructure of the Regulation on the Levy and Collection of Fees 2025 | Local laws and regulations (government.com)

After the work is done, the street, verge or park must be returned to a good condition. For the paving, you may do this yourself under certain conditions, after which you are obliged to take care of the maintenance for a year.

Roadsides and planting beds will be repaired by the municipality's contractor. The permit holder must pay the cost of this. These costs are settled, based on a quote, through MOOR or the WoW portal.  

You will receive a response within 8 weeks. You can set up an email notification in MOOR yourself, which will automatically keep you informed.

Does the application take longer than 8 weeks? If so, you will be notified.

• Cables and Pipes Information Center KLIC (part of the Land Registry).