Having trouble using the resident portal?
The resident portal is loading very slowly
On some Android devices, the resident portal loads very slowly. Are you experiencing this issue as well? Clearing your browser’s cache on your device may help. You can usually do this through your browser’s settings (often under “Privacy and Security”).
The message "Your connection is not private" when you visit the resident portal
Here are a few things you can try to resolve the issue:
- Please reload the website
. First, try refreshing the page. If that doesn't work, close your browser and restart it. This often resolves the issue. - Clear the cache and cookies from your browser history
This stored information can sometimes cause your browser to think there is an insecure connection. Deleting them can resolve this issue. You can usually do this through your browser settings (often under "Privacy and Security"). - Connect to a secure network
Public Wi-Fi is often an unsecured connection. This can prevent some web pages from loading properly. Connecting to a secure network (such as your home Wi-Fi network) may resolve the issue.