Frequently asked questions passport/ID card
How long should my passport or ID card be valid when I go abroad?
For many countries, your travel document must be valid for 2 to 6 months after the date of your return trip. The most up-to-date information about the validity of travel documents and whether you need a visa can be obtained from the embassy or consulate of the country you are traveling to.
For all questions and answers about your passport and/or ID card, please also visit the website of the Dutch government .
My passport or ID card is damaged. Is it still valid?
Your passport or ID card is no longer valid if:
- The characteristics of authenticity be damaged (for example the shadow watermark and a tactile relief).
- Your personal data has become difficult to read.
- There are loose or missing pages of your passport.
You can apply for a new passport or ID card at the municipality. You must pay the costs yourself.
I am physically unable to come to the city hall. How do I get a new passport or ID card?
In extreme cases, an employee of Publieksplein can visit you at home. You must meet a number of conditions. Call 14 079 for more information.
I am under guardianship. Can I apply for a driver's license, passport or ID card?
It depends on what you want to apply for:
- You can apply for a driver's license and ID card yourself if you are under guardianship.
- For a passport you need permission from your curator.
Curator's consent for passport
The curator can give permission in 2 ways:
1. Apply for a passport by coming to the appointment yourself.
- The curator gives permission for the application for the passport at the counter.
- The curator will bring a valid ID.
2. By giving written consent.
The consent must include the following information:
Of those placed under guardianship:
- first name(s) and last name
- date and place of birth
- address, zip code and city
From the curator:
- first name(s) and last name
- date and place of birth
- address, zip code and city
- the fact that he/she is the curator and in that role gives permission for the issuance of a passport
- signature
A copy of a valid identity document of the curator is also required when granting permission.
Pick up passport
You may collect the passport yourself. The curator does not need to be present.
What happens to a found passport, ID card or driver's license?
- The municipality may not return a found passport, ID card or driver's license to its owner.
- Any travel document found will be destroyed immediately.
- No records are kept of this.
- The owner is not informed.
What should I do with a passport and/or ID card of someone who has died?
You hand in the passport and/or ID card of the deceased person at the Public Square. You do this when you no longer need the travel document to arrange matters that require identification (for example, to close an account). You do not need to make an appointment for this. You can report to a hostess at the Public Square.
You will not receive a call to come and hand in the passport or ID card. However, a notification of the death will be made in the Basic Registration of Persons (BRP). This prevents fraudulent use of the deceased's identity.
Is your question not listed?
Please contact us via the contact form or call 14 079 .