You must always apply for and collect an identity card (ID card) in person, this also applies to children. From the age of 12 a child may apply for and collect his/her own ID card. 

Children under 12 can apply for an ID card themselves, but only with the permission of all persons with parental authority. Please use the form below for this purpose:

Consent for passport or ID card for minor child

Simply make an appointment online to apply for and pick up your ID card (see "Make an Appointment" below).

What do you need to apply for an ID card

  • You are registered in the municipality of Zoetermeer.
  • All identity cards and passports you still have. Even if they have expired.
  • Your foreign travel document (if you have one).
  • A good-looking color passport photo.
    • At the time of application, the photo must be no more than 6 months old.
    • Passport photo requirements are attached to the photo .
    • A headscarf is allowed, but the face and eyes must be fully visible. Also, the headscarf must be even and single-colored and contrast with the background.
  • Children under 12 can apply for an ID card themselves, but only with the permission of all persons with parental authority. 

Online consent

  • All persons with (parental) authority complete the online form below.
  • Consent given online is valid for 3 months.

Consent for passport or ID card for minor child

Personal consent

  • All persons with (parental) authority come with the child to the appointment and give permission at the front desk.
  • They bring a valid ID.

Giving written consent

  • Download the form"Consent passport or ID card for minor child" ( pdf).
  • All persons with (parental) authority complete and sign the form. You may also prepare your own statement.
  • The child brings the completed and signed form + IDs of all persons who completed the form to the appointment.

If one of the persons with (parental) authority is unable or unwilling to give consent, you can request substitute consent from the court in The Hague.

What do you need to pick up an ID card

  • The pickup receipt you received with the application.
  • All travel documents to be turned in.
  • A valid ID.
  • Children up to 12 years old must come together with one of the persons with (parental) authority to collect the identity card.
  • Children 12 years and older may come to pick up their identity card themselves

Emergency ID card application

Need a new ID card quickly? Then use the rush application. Please allow for additional fees. 

  • Call 14 079 to make an appointment.
  • There is no need to make an appointment for pickup.
  • After your appointment at the front desk, the emergency application goes into effect.
  • Application before 2 p.m. at the counter > pick up ID card the next business day from 11 a.m. onwards.
  • Application after 2 p.m. at the counter > pick up ID card after 2 working days.
  • We are closed on Mondays. Emergency requests from Friday and Saturday are therefore to be picked up on Tuesday.

ID card lost, stolen, damaged or unreadable?

ID card lost or stolen? Report it as soon as possible.

Reporting online

  • Your ID card will be blocked immediately.
  • Complete the tax return using your DigiD.
  • You can only report your own ID card as missing.
  • After the declaration, you can apply for a new ID card.

Online declaration of missing ID card

Report in person at city hall

  • Your ID card will not be blocked until the time of the appointment.
  • You must make an appointment for this.
  • At the front desk, a statement of missing is made.
  • After the declaration, you can apply for a new ID card.

Appointment to report missing ID card

Has your passport or ID card gone missing 3 or more times in 5 years? Then your data may be recorded in the Register of Passport Signals (RPS). The application for your new passport or ID card will then be stopped for a while. This may take 4 to 8 weeks. The outcome of the investigation may be that you will not receive a passport or ID card. Also, if your passport or ID card is found after you reported it missing, this will count.

ID card damaged or unreadable?

  • You must have your ID card replaced.
  • Make an appointment for this online.

Make an appointment

Tip: Also make an appointment to pick up your ID card right away.

Do you also want to apply for 1 or more passports? Please make a separate appointment for this via Passport.

Request

Would you like to apply for an ID card for more people at the same time? You can indicate this in the appointment.

Applying for ID card(s)

Are you changing your appointment? Please remember to cancel your other appointment!

Collection

Notice! You must pick up a requested ID card within 3 months or it will be destroyed.

Pick up ID card(s)

You can schedule an appointment up to 4 weeks from today's date.

Are you changing your appointment? Please remember to cancel your other appointment!

Change or cancel appointment?

Once you have made an appointment you will receive a confirmation email. This e-mail also contains a link that allows you to change or cancel your appointment yourself.

Do you no longer have the e-mail? Then call 14 079. A staff member can change or cancel the appointment for you.

Applications > Pick up

Requested onTo be picked up after 6 working days, at 
MondayTuesday the following week
TuesdayTuesday the following week
WednesdayWednesday the following week
ThursdayThursday the following week
FridayFriday the following week
SaturdayTuesday the following week

Pick-up on Monday is possible if you have requested more than 6 working days before.

Cost

You pay the fee when you apply for your ID card. At the counter, you can only pay by debit card or cash.

DescriptionCost
Identity card - up to 18 years of age€ 40,92
Identity card - from 18 years of age€ 75,80
Replacement identity card for person with exit ban (regardless of age) € 36,93
Additional fees for rush application€ 57,09

Price changes and typographical errors reserved.

Traveling with children

Are you traveling with children? For more information, check out: Traveling with children.

Applying for ID card after naturalization

You can do this from 5 days, after you have been at the naturalization ceremony.

Additional information

Validity

Are you traveling to England, Scotland, Wales or Northern Ireland as of October 2021?

As a result of the Brexit, as of October 1, 2021, you can only travel to the United Kingdom with a passport. An ID card will then no longer be valid. The countries covered by the United Kingdom are: England, Scotland, Wales and Northern Ireland.

For more information, visit the central government website | Travel to the UK.

Logging into the government with your ID card

ID cards issued from January 4, 2021 will have an additional feature that allows you to log in to the government, education, healthcare or your pension fund. After collecting your new ID card from the municipality, you will receive a letter from DigiD within 5 working days. With this you can activate the login function. For more information, visit www.digid.nl | Identity card.